24/7 Emergency Plumber

24/7 emergency plumbing in Lee & Collier County

Plumbing emergencies don't wait for office hours. If water is pouring, sewage is backing up or the whole house has no water, pick up the phone. Our regular office hours are Monday through Friday, 8 a.m. to 5 p.m., and our emergency line is answered 24/7.

• Burst or leaking pipes: water flowing where it should not be.
• Sewage backups: wastewater coming up through drains, tubs or toilets.
• No water: a failed well pump, main line or valve. See well pump service.
• Water heater leaks: a tank leaking or relief valve spraying. See water heaters.
• Overflowing toilets and sinks: when shutoff won't stop the water.
• Storm and flood damage: broken lines, damaged heaters and wet equipment.

We're a Florida state-certified plumbing contractor (license CFC1429748), and a second-generation family business. When you call, you reach our licensed plumbers, led by owner Mike.

What counts as a plumbing emergency?

If you are asking yourself whether it can wait until morning, these will help you decide.

• Water you can't stopA burst pipe, failed valve or leak that continues after you shut off a fixture.
• Sewage in the houseWaste coming up from drains is a health hazard, so stop using water.
• No water at allEspecially with children, elderly family members or medical needs at home.
• Gas smell with a water heaterLeave the house and call your gas utility first, then call us.
• Water near electricalWater near outlets, panels or appliances is a safety issue.
• Flooded floors or ceiling sagWater collecting in a ceiling can bring it down.
• Storm-damaged linesAfter storms, buried and exposed lines may be broken.
• Hot water scalding or relief valve sprayingThe tank may be over pressure.

What to do before we arrive

A few minutes of action can save a lot of damage. These steps work for most emergencies.

1. Shut off the water. Find the main shutoff valve, often near the meter, at the front of the house or in the garage, and turn it clockwise. For a single fixture, use the small shutoff valve under the sink or behind the toilet.
2. Turn off the water heater. If a leak could drain the tank, turn off the breaker for an electric heater, or set the gas valve to pilot or off.
3. Be careful with electricity. If water is near outlets, appliances or the panel, stay away. Turn off power at the breaker only if you can reach it safely and dry.
4. Stop using water. Don't flush toilets or run drains during a sewage backup.
5. Protect your belongings. Move furniture, rugs and electronics. Pull up small rugs, and lift furniture onto blocks if you can.
6. Take photos. They help with insurance claims.
7. Call (239) 324-6776. Tell us what's happening, where the shutoff is and whether anyone is at risk.

Storms, hurricanes and plumbing emergencies

Southwest Florida's storm season brings its own plumbing problems. Our emergency line stays open for them.

• Before a storm. Know where your main shutoff valve is. If you are told to evacuate, many people shut off the water at the main to limit damage from a broken line.
• After a storm. Check for leaks and listen for running water. Look at your water meter with everything off.
• Flooded water heaters. Don't turn a heater back on if it sat in floodwater until a plumber has inspected it.
• Flooded wells. Don't use the water or run the pump until it has been checked. See well pumps.
• Sewer backups. Heavy rain and flooding can overload drainage. If drains back up, stop using water and call.
• Boil-water notices. Follow guidance from your utility and local officials.

During widespread storm events many homes need help at once. We'll do our best to prioritize by safety: active flooding, sewage and no water come first.

Emergency plumbing for homes and businesses

The same line serves both. For a restaurant, a medical office or a multi-unit building, hours without water or drains mean lost business and unhappy tenants.

• Homes, condos and manufactured homes: from a pinhole leak to a burst supply line.
• Restaurants and retail: drain backups, grease line issues and water loss during service hours.
• Offices, schools and medical buildings: restroom, main line and water heater problems that stop daily operations.
• HOAs and condo associations: shared lines and multi-unit problems.

See commercial plumbing for routine and planned work, which can often prevent emergencies.

How our emergency service works

1. You call. A person answers, day or night, including weekends and holidays.
2. We ask the right questions. What's happening, where the shutoff is and whether anyone is in danger, so we arrive prepared.
3. We come to you. We serve every city in Lee and Collier County, and we tell you what to expect for timing when you call.
4. We stop the damage first. Shutting off water, containing the leak and making the situation safe.
5. You get an upfront price. We explain what we found and what it will take to fix, and you approve it before we proceed.
6. We fix it and clean up. Repairs are tested, and we leave the area tidy.
7. You're covered for a year. Our 1-year personal guarantee covers parts and service.

An emergency is stressful enough. Our job is to be calm, clear and honest, with no pressure and no hard sell.

Preventing the next emergency

• Replace aging supply lines and shutoff valves before they fail. Braided lines and old valves are common culprits.
• Have old water heaters checked. A tank past 10 years is a risk, especially in a garage or closet. See water heater service.
• Look at repeated leaks. A pattern suggests a repipe conversation.
• Keep drains clear. A slow main line is a warning. See drain cleaning.
• Join the maintenance plan. Our plumbing maintenance plan includes a whole-home plumbing check that finds problems early.

Most emergencies could have been caught as small problems. We'd rather see you for a check than at 2 a.m.

Emergency plumber questions to ask before you hire anyone

When water is on the floor, it's tempting to call the first number you find. A few questions protect you, and we welcome every one of them.

• Is the plumber licensed? We're a Florida state-certified plumbing contractor, license CFC1429748, and we're insured.
• Will I get a price before work starts? With us, yes. The price is agreed first, so you're never surprised afterward.
• Who will actually come? We're an owner-led family business, and our licensed plumbers do the work.
• Is the work guaranteed? Ours carries a 1-year personal guarantee on parts and service.
• Do you pressure customers? We don't. Honest advice, no pressure and no hard sell.

Our 5.0 rating across 46 Google reviews is the best answer we can offer. You can read them on our reviews page.

Emergency plumber near you

Our 24/7 line covers every city in Lee and Collier County, including:

Emergency plumbing FAQ

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